CONSUMER PROTECTION IN THE DIGITAL AGE: How Can Digital Self-Determination Be Guaranteed?

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Events Calendar


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Tuesday, 14 September 2021

Wednesday, 15 September 2021

CONSUMER PROTECTION IN THE DIGITAL AGE: How Can Digital Self-Determination Be Guaranteed?

event date

Tuesday, 14 September 2021

event location

Location : Virtual

Digitalization comes with important benefits for consumers. But it also poses risks to their privacy, safety, and self-determination.

The virtual conference provides a forum for the exchange between policymakers, academics, practitioners, and the public in Germany and in ASEAN. It serves to highlight emerging issues and innovative solutions to empower consumers in the digital age.

Sessions will zoom in on two sub-themes:

DAY 1: 14 SEPTEMBER 2021

Time: 9:00-12:00 CEST

Promoting Digital Self-Determination for Consumers

Agenda Highlights:

Consumer policy in Digital ages- Challenge and perspectives

ASEAN’s priorities in strengthening consumer protection in the digital age

Consumer risks in the evolving digital landscape in ASEAN

Digital empowerment, with a focus on vulnerable consumers

Best practices on “consumer-enabling technologies”

DAY 2: 15 SEPTEMBER 2021

Time: 14:00- 17:00 WIB

Access to Justice and New Technologies

Agenda Highlights:

New technologies to increase consumer access to redress

Role of civil society, businesses, and policymakers/regulators in digital consumer policy

The conference is co-organized by the Federal Ministry of Justice and Consumer Protection (BMJV) of Germany and the ASEAN Committee on Consumer Protection (ACCP), with support by the Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH.

Administrative note: Held via Zoom, with English as the working language.

Audience: Representatives of relevant government authorities, international organizations, private sector, and civil society

For registration, please click this link

For further information, please click this link